In a bid to make citizens aware of the coronavirus pandemic, the Centre has launched an official chatbot on WhatsApp. Called MyGov Corona Helpdesk, the WhatsApp chatbot can be used to resolve any queries related to Novel Coronavirus, or COVID-19.
How to use MyGov Corona Helpdesk chatbot?
The MyGov Corona Helpdesk can be used by all WhatsApp users for free. Users just need to save the number — 9013151515 — in their contacts list and send a message to get a response.
Apart from the MyGov WhatsApp Chatbot, the government has also set up two helpline numbers — +91-11-23978046 and 1075 (toll-free) — and email id (firstname.lastname@example.org) to resolve the queries of Indian citizens.